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Look up the right answer before the call, not after.
Structured by framework and phase. Search by situation, objection, or keyword. Every answer has been used on a real call before it enters the catalogue.
For recruitment agencies · headhunters · in-house TA
Structured programs, scored exercises, and a searchable knowledge base built from 25+ years of real recruitment calls. The frameworks recruitment teams have used for years (IPMERC.com, WRIOC, FAB, SPIN). Connect it to your CRM with a REST API or a plugin.
Read
Structured by framework and phase. Search by situation, objection, or keyword. Every answer has been used on a real call before it enters the catalogue.
Practice
Scored assessments and scenario exercises tied to the knowledge base. Consultants who answer wrong get linked straight to the reference material. Managers see scores across the team.
Integrations
IPMERC exposes a REST API and plugins, so your own CRM can surface the right framework answer at every pipeline stage. Keep your pipeline where it lives. Bring the training and knowledge to it.
Inside the platform
Programs, a living knowledge base, and scored practice are the core. Connect it to your own CRM with a REST API or a plugin.
Knowledge base built from real calls since 1998
Printable hand-outs your team can reference on the floor
Live training sessions with structured follow-up
Preparation templates for every meeting type
Scored assessments that show where each consultant stands
Group training guides so managers run consistent sessions
GDPR-compliant data handling built in
Public REST API for entries, programs, and search
Plugins that drop into your existing CRM screens
The right knowledge answer at every pipeline stage
Bearer-token auth with per-key rate limits
Use it as an API, as a plugin, or both
Whether you run a five-person agency or manage TA across multiple offices, the same catalogue adapts to your structure.
New hires reach the same standard as senior consultants faster because the playbook is explicit in place of implicit. Everyone trains against the same exercises, references the same answers, and gets scored on the same criteria.
Offices in different cities stop reinventing the wheel. One knowledge base feeds every location. Management sees who is training, where scores are low, and which teams need attention.
Corporate recruiters and HR business partners get the same structured frameworks that agencies use, without hiring an external trainer. Onboard new TA hires with a ready-made curriculum instead of shadowing.
Build a programme from the catalogue, assign it to a cohort, and track completion and scores. Stop maintaining your own slide decks and printed scripts.
Solo operators get a structured reference for every call and every objection. No team to learn from, but the same playbook the best teams run on, always one search away.
The knowledge is organised around the methods recruitment, headhunting, executive search, and talent acquisition professionals already run on. Every entry maps cleanly back to one of these, so when a specialist asks “what do I say next?” (on a sales call or in an HR interview), the answer is one click away.
Intro · Probe · Match · Expand · Rules of Engagement · Close
The six-phase structure for a recruitment sales call, from opening to a confirmed next step.
Welcome · Re-examine · Isolate · Overcome · Close
The objection-handling pattern. Surface what's underneath, isolate the real concern, then answer.
Feature · Advantage · Benefit
Translate what you do into what the buyer gets. Every FAB is paired to the pain point it answers.